Privacy Policy

Effective Date: 21 February 2025

Seikai Solutions LLC ("Seikai," "we," "our," or "us") respects the privacy of its users and recognizes the importance of protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use www.seik.ai (the "Website").

This Privacy Policy outlines:

  • Personal Information We Collect
  • How We Use Your Personal Information
  • How We Share Your Personal Information
  • Your Consent and Withdrawal of Consent
  • Opting Out of Marketing Communications
  • Retention, International Transfers, and Storage
  • Information Security
  • Accessing and Updating Your Personal Information
  • Third-Party Websites and Services
  • Changes to This Privacy Policy
  • How to Contact Us

1. Personal Information We Collect

Personal Information refers to any information that can directly or indirectly identify you as an individual. We may collect personal information through:

  • Information you provide directly, including your name, email address, job title, organization, and country.
  • Communication content such as inquiries, feedback, testimonials, and customer support requests.
  • Payment information (where applicable) such as billing details or payment processing data.

Automatically collected information, including:

  • Log data, including IP addresses, browser types, and operating systems.
  • Usage data, including frequency of access, time spent on pages, and interaction with content.
  • Cookies and similar technologies for site performance analysis and personalization.

You can manage cookie preferences through your browser settings.

2. How We Use Your Personal Information

We collect and use your personal information for the following purposes:

  • To provide, maintain, and improve our Website and services.
  • To communicate with you about inquiries, updates, or services.
  • To personalize and enhance your user experience.
  • To conduct research, analysis, and service optimization.
  • To comply with legal obligations and enforce our Terms of Use.
  • To provide targeted advertisements or marketing communications that may interest you.

We may also use your personal information for other purposes with your consent or where permitted by applicable law.

3. How We Share Your Personal Information

We may share your personal information with:

  • Service providers who assist us with hosting, analytics, marketing, and payment processing.
  • Government authorities when required by law, legal processes, or court orders.
  • Business partners in the case of a merger, acquisition, or transfer of assets.
  • Third parties with your explicit consent.

All service providers are bound by appropriate confidentiality and security obligations in compliance with applicable privacy laws.

4. Your Consent and Withdrawal of Consent

By using our Website, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

To withdraw your consent, please contact us at contact@seik.ai. However, withdrawing consent may affect our ability to provide certain services to you.

5. Opting Out of Marketing Communications

You can opt-out of marketing communications by:

  • Clicking the "unsubscribe" link in any marketing email you receive.
  • Contacting us at contact@seik.ai.

Please note that even if you opt out of marketing communications, we may still send non-promotional communications related to your use of our services.

6. Retention, International Transfers, and Storage

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Your personal information may be transferred and stored in countries outside of your residence, including the United States. By using the Website, you consent to such transfers, subject to applicable data protection laws.

7. Information Security

We implement technical, organizational, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no system can be guaranteed to be 100% secure.

If you suspect a security breach, please contact us immediately at contact@seik.ai.

8. Accessing and Updating Your Personal Information

You may request access to, correction of, or deletion of your personal information by contacting us at contact@seik.ai.

We will respond to such requests in accordance with applicable privacy laws and may require proof of identity before processing any requests.

9. Third-Party Websites and Services

Our Website may include links to third-party websites or services. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We encourage you to review their respective privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting on our Website, with the date of the latest revision reflected at the top of the page. We encourage you to review this policy regularly.

11. How to Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at contact@seik.ai.

Last Updated: 21 February 2025